Returns Policy

Items in their original condition may be returned within 30 days of shipping for a full refund. Please return items in their original shipping container with the original packing materials to:

Cats Exclusive Veterinary Center, Returns Department

19203 Aurora Ave N

                Shoreline WA 98133               

We stand by the items that we ship. If an item is defective (material or workmanship defects) or damaged in shipping, please contact us; we want to replace that item for you and will happily arrange an exchange. Please include your order number and the email that you would like us to contact you at.

The following items are guaranteed for palatability and may be returned even if opened:

• CET Chews
• Pill Pockets
• Vetri-Lysine Plus Chews
• Purina FortiFlora
• Hills Hypoallergenic Treats
• Evo Wild Cravings

The FURminator has a 30-day money back guarantee. This item must be returned in original packaging with all enclosures included, even if opened, for a refund.

All other returns will be handled on a case-by-case basis.